Bibliographic Info
GuidelineWHO recommendations on maternal health: guidelines approved by the WHO Guidelines Review Committee, second edition. Geneva: World Health Organization; 2025
Year of Publication2023
Issuing InstitutionWorld Health Organization
Recommendation
Status
Updated
Context specific recommendation
Only in specific contexts
Certainty of evidence
Moderate
Breastfeeding counselling may, in addition, be provided though telephone or other remote modes of counselling
Notes and Remarks
Mode of breastfeeding counselling
- 1.Individual face-to-face counselling may be complemented but not replaced by telephone counselling and/or other technologies.
- 2.Preferences for different methods of counselling will vary with context. Health workers around the world are increasingly using other technologies. Telephone counselling and other technologies are very useful options as adjuncts and may empower end-users, as well as health workers and lay or peer counsellors.
- 3.Telephone counselling will depend on the availability and accessibility of telephones for pregnant women and mothers. 4 Telephone counselling and/or other technologies may be very useful in certain contexts where face-toface counselling capacity or access may be limited or absent, such as emergencies